Production & Shipping Info

-All of our products are designed in the US, and most of our products are produced in Hong Kong

-To see where specific items are being manufactured and shipped look below the description on the listing

Production:

-All items are made to order, unless otherwise stated in the listing. These listings will say "On Hand"

-Most products are manufacturer in Hong Kong through either ArtsAdd, ArtsCow, or CowCow

-Certain items, such as bunny hats and record lamps are handmade by the shop owners in New York state, USA

Production Times:

-Production times vary due to the time of year and order load. The following are averages, but production times may be shorter or longer than the averages

-Production times are also dependent on which manufacturer the product is coming from

-Production times include processing time for payment to be received by both the seller and manufacturer

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     -ArtsCow & CowCow: 1-3 weeks

     -ArtsAdd: 2-14 business days

     -Handmade Made-to-Order by Nickangula: 1-2 Weeks

Shipping:

-Most items are shipped from Hong Kong

-Shipping carrier(s) used are dependent upon the destination country

-Parcels shipping internationally are usually transported by 2 different carriers. Parcel is transferred from first carrier once arriving at destination country and passing through customs

-Seller is not responsible for shipping transit times, or delays due to customs checks

-For international shipments, original carriers include 4PX Express, China Post, DHL, and FedEx

-Expedited shipping is available for most items