Production & Shipping Info
-All of our products are designed in the US, and most of our products are produced in Hong Kong
-To see where specific items are being manufactured and shipped look below the description on the listing
Production:
-All items are made to order, unless otherwise stated in the listing. These listings will say "On Hand"
-Most products are manufacturer in Hong Kong through either ArtsAdd, ArtsCow, or CowCow
-Certain items, such as bunny hats and record lamps are handmade by the shop owners in New York state, USA
Production Times:
-Production times vary due to the time of year and order load. The following are averages, but production times may be shorter or longer than the averages
-Production times are also dependent on which manufacturer the product is coming from
-Production times include processing time for payment to be received by both the seller and manufacturer
-ArtsCow & CowCow: 1-3 weeks
-ArtsAdd: 2-14 business days
-Handmade Made-to-Order by Nickangula: 1-2 Weeks
Shipping:
-Most items are shipped from Hong Kong
-Shipping carrier(s) used are dependent upon the destination country
-Parcels shipping internationally are usually transported by 2 different carriers. Parcel is transferred from first carrier once arriving at destination country and passing through customs
-Seller is not responsible for shipping transit times, or delays due to customs checks
-For international shipments, original carriers include 4PX Express, China Post, DHL, and FedEx
-Expedited shipping is available for most items